Tenant FAQs
Answers to your frequently asked questions
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Can you hold a place before I apply?
No, you must be approved before you will be given the opportunity to hold a property. Once approved, you will have 1 business day to pay the Earnest money in order to hold the property until you move in. -
Do I pay first month’s rent and last month’s rent with my security deposit?
On your move in day, you will pay the first month's rent, plus your security deposit minus your earnest deposit credit. -
How old do you have to be to apply?
All applicants must be at least 18 years old. -
Is the deposit refundable?
Security Deposits are eligible for refund after a tenant moves out, as long as the home is returned in the condition given originally. -
Who needs a cosigner?
Co Signers are by property and up to landlord discretion. -
You have a property I want to rent. How do I apply?
Each property has its own unique link. Please reach out to our leasing manager for the property application link. -
How do I pay rent?
Once you become a resident, you will be provided a tenant web access where you will pay your rent online. -
I want to get a pet. What do I do?
Before you get a pet, please contact your property manager to see if pets are permitted in your home. -
I want to move out, but my roommate wants to stay. What do I do?
Please contact your property manager to see if a roommate release is an option within your lease. -
My lease expiration is coming and I want to move out. What do I do?
All tenants are required to give a thirty day written notice before rent is due, atleast 30 days prior to their lease expiration date. So, if your lease expires 3/31 you will want to give your property manager written notice no later than 2/28. -
Who is responsible for paying for repairs & maintenance requests?
This varies depending on the issue at hand and the cause of the issue.